Live engineer tracking
See your engineer on the map as they come to you.
Track repair
Know exactly where your repair is, at every step.
Follow your engineer live, see your quote, approve it and track lab work, all from the QUICKZY app. You can also check your status with your booking ID below.
/ Track your bookingCheck your
Check your
repair status.
Enter your booking ID from the SMS or WhatsApp message, and the mobile number you booked with.
Web tracking connects to your booking system. Until then, the status is shared on WhatsApp.
/ What each status meansFrom booking
From booking
to hand-over.
These are the updates you will see as your repair moves along.
| Status | What it means |
|---|---|
| Booked | Your visit is confirmed with a time slot. |
| Engineer assigned | A verified engineer has been assigned. You can see their name and photo. |
| On the way | Your engineer is travelling to you. Follow them live in the app. |
| Diagnosing | The engineer is checking your device at your door. |
| Quote shared | An itemised quote is ready for you to approve or decline. |
| Repairing | Work is under way in front of you. |
| At the lab | Board-level work is at our chip-level lab, with pickup and drop. |
| Ready for delivery | Lab work is done and tested. We will schedule the drop. |
| Completed | Repair done and tested. Your invoice and 3-month warranty are in the app. |
/ In the QUICKZY appEverything about your
Everything about your
repair, in one place.
Approve quotes
Read the itemised quote and approve it with one tap.
Lab updates
Photos and status updates for board-level work.
Digital warranty
Your 3-month warranty card, always with you.
Invoices
Download invoices, including GST invoices for business.
Chat with us
Message the care desk about your booking.
Where do I find my booking ID?
It is in the confirmation SMS or WhatsApp message and in the QUICKZY app under your bookings.
Can I track my engineer live?
Yes. Once the engineer is on the way, follow them live in the QUICKZY app.
How do I know when lab work is done?
You get an update when the repair is tested and ready, and we schedule the drop.
Can I change my visit time?
Yes. Reschedule in the app or call the care desk before the engineer starts travelling.
I did not get a status update. What should I do?
Call us on +91 9604203083 or message us on WhatsApp with your booking ID.
Where is my warranty?
Your digital warranty card is saved in the app and printed on your invoice.
More than
Customers served
Skip the commute. Get professional repair
at home or at work.